Privacy Policy

1. Who we are

Thattumdalam Digital Magazine is published by RRD News+ Digital Media Team. This policy explains how we handle information when you visit this website, create an account, purchase digital access, or contact us.

2. Information we collect

When you register, we collect the details you provide, such as your name, phone number, and email address, together with the information needed to create and secure your WordPress account. WordPress protects account passwords using its password-handling system; the site does not display your password in readable form.

When you make a purchase, we receive and keep the transaction references and details needed to verify the order and provide access. These may include the Razorpay order ID and payment ID, amount, currency, payment status, and the start and expiry dates of your magazine access.

If you contact us, we use the contact details and information you choose to share so we can respond to your enquiry.

3. Payments

Online payments are processed by Razorpay when checkout is enabled. Payment card, bank, and other sensitive payment credentials are handled through Razorpay's checkout and are not stored in this website's WordPress database. Razorpay processes payment information under its own terms and privacy practices.

4. How we use information

• Create and manage your account and help you sign in.
• Verify purchases, prevent payment fraud, and provide or manage your annual digital access.
• Respond to support enquiries and resolve payment or access problems.
• Protect the website, maintain records, and meet applicable legal or accounting requirements.

5. Sharing and service providers

We share information only when needed to operate the publication and provide the service—for example, with our website hosting provider and Razorpay for payment processing—or when disclosure is required by law or needed to protect users, the business, or the website. We do not sell your personal information.

6. Cookies and website operation

WordPress may use essential cookies to keep account sessions working and protect sign-in. Razorpay may use cookies or similar technologies as part of its checkout. Your browser settings let you manage cookies, but blocking essential cookies may prevent sign-in or checkout from working correctly.

7. Retention and security

We keep account and access information while it is needed to operate your account and provide the service. Transaction and related records may be retained for customer support, security, accounting, or legal requirements. We use reasonable safeguards to protect information, but no website or method of internet transmission can be guaranteed completely secure.

8. Your requests

You may ask us to correct or delete your account information. Some purchase or transaction records may need to be kept where required for legal, security, or accounting purposes. To make a request, contact the Thattumdalam team using our Contact Us page or call +91 94479 51537.

9. Changes to this policy

We may update this policy when our website or services change. The latest version will be published on this page with its updated date.